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It is important to be transparent with your sales’ and services’ goals because it _________.

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  • Creates empathy. Each team knows what the other team prioritizes and why.
  • Creates healthy competition. Each team will strive to be the best they can be.
  • Creates equality. Sales and customer success folks will push leadership to ensure both teams are treated equally.
  • Transparency isn’t a good idea with sales’ and customer success teams’ goals.

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