HubSpot Sales Hub Implementation Exam

Which of the following steps should you complete for building Sales-Service alignment, as opposed to Sales-Marketing alignment?

February 25, 2023

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Determining how support and service team members should work with sales on potential upsells/upgrades, NPS feedback from clients, etc.
Defining lead status properties
Developing their buyer personas
Defining their lifecycle stages

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Scenario: Your client sells highly sophisticated and customized products and services in the financial technology industry. Your client champion does not believe that their sales team’s approach can be automated in any way. They seem to think that the Sales Hub tools won’t be helpful because of how personalized and consultative their sales process is. How do you respond to this objection?

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Why does the evaluation period matter in a Sales Hub implementation?

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