HubSpot Sales Hub Implementation Exam

Why should you construct an outreach process diagram for your client?

February 24, 2023

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Representing outreach steps visually can help identify roadblocks or duplicated effort
It can help you differentiate between easy and difficult outreach problems to fix
It can avoid situations in which there is a single point of failure in the client’s outreach process
All of the above

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True or false? You should always look for ways to solve an outreach problem most efficiently, even if that involves using one or more HubSpot tools, such as a combination of sequences and workflows.

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True or false? In order to drive alignment between marketing, sales, and service teams at the client’s firm, you’ll need to help them develop SLAs that all teams can agree upon.

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